How We Work

Make an Enquiry

Fill in our short online enquiry form with your contact details. We’ll get back to you as soon as possible to arrange an Initial Assessment.

Initial Assessment

Answer a few questions with one of our friendly clinicians.

We will refer you to a therapist

Following your assessment we’ll refer you to the best therapist who suits your needs and preferences. We have an ever-growing network of certified, professional clinicians. Referral can take a few hours or a few days, depending on the availability of therapists.

Login to the Patient Portal

Following your successful assessment you will be provided with login details to your account on our NAFS Patients Portal. Here you can access your appointments, communicate securely with your therapist and check or amend your contact details.

Start your therapy

Once you’ve been matched with an appropriate therapist, that therapist will contact you to book a mutually convenient appointment.

If you would prefer online therapy via video appointment, just let us know at the time of your initial intake assessment.