Client Journey

Step 2: Initial Consultation—Understanding Your Needs

A Tailored, In-Depth Exploration of Your Mental Health

Your first consultation is an opportunity for an in-depth conversation with a highly qualified clinician who will take the time to understand your concerns, experiences, and goals. We understand that each person is unique, and our initial consultations are designed to address all key aspects of who you are.

Comprehensive Evaluation & Personalised Recommendations

We conduct a thorough clinical assessment, considering psychological, emotional, medical, and lifestyle factors. Our clinical experts will review collaboratively for more insights and perspectives to ensure a fuller perspective on how to best help you meet your needs.

Step 3: Advanced Diagnostic Assessments (If Required)

For clients seeking formal assessments, we offer comprehensive, evidence-based evaluations conducted by specialists in neurodevelopmental and psychiatric conditions. Our process includes:

• Questionnaires filled by you or those close to you for broader perspectives 
• In-depth clinical interviews with you (and, where relevant, family members)
• Gold-standard psychometric testing for precision and reliability
• A comprehensive diagnostic report with tailored recommendations
• Liaison with GPs or other professionals (if required) for holistic care

All assessments are carried out in a confidential, supportive environment, ensuring a smooth and dignified experience. And all assessments follow NICE Guidelines to ensure accuracy, quality, and consistency. 

Step 4: Bespoke Treatment Plan—A Holistic Approach to Well-Being

Following your consultation and/or assessments, we develop a personalised treatment plan that aligns with your specific goals.

Your plan may include:

• Psychotherapy & Counselling: Evidence-based therapies such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Psychodynamic Therapy, EMDR (for trauma), and integrative approaches tailored to your needs.
• Medication Management: If indicated, our consultant psychiatrists provide expert prescribing, careful monitoring, and regular medication reviews to ensure safety and efficacy.
• Specialist Support: Tailored interventions for ADHD, Autism, anxiety, bipolar, depression, PTSD, phobias, and more.
• Innovative Technologies: Some mental health concerns can be treated through innovative technologies that work synergistically with our other treatment offerings, providing optimal outcomes. 

Your treatment plan is fluid and adaptable, ensuring that we continuously refine our approach as your needs evolve. Should you wish to make changes or explore more options, we can adjust to you. 

Step 5: Ongoing Support – Consistency, Expertise, and Long-Term Care

Mental health is a journey, and we provide ongoing care through scheduled therapy sessions, medication reviews, and check-ins to track progress, make adjustments, and ensure continued improvement. Our clinical team is here to support you for as long as you need.